Privacy Policy
Last updated: May 17, 2025
This Privacy Policy describes how Bulk Price Editor & Promotions Scheduler ("we," "our," or "us") collects, uses, and discloses your information when you use our BigCommerce application "Bulk Price Editor & Promotions Scheduler" (the "App").
1. Information We Collect
When you install and use the App, we may collect the following types of information:
- BigCommerce Store Information: We access your BigCommerce store information necessary for the App's operation, such as store name, store hash, API access token, channel (storefront) information, product data (IDs, SKUs, prices, retail_prices, etc.), and collection data.
- User Information: We may collect information about the user who installs and uses the App, such as the BigCommerce user ID, name, and email address.
- App Data: We store data you create or modify through the App, including details of price modification campaigns, applied rules, targeted products/collections, and modification/rollback history.
- Technical Data: We may collect technical information about your use of the App, such as error logs, performance data, and aggregated usage data.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the App, including bulk price modification, campaign scheduling, and rollback.
- Communicate with you regarding the App, updates, and support.
- Improve and optimize the App.
- Ensure the security and reliability of the App.
- Comply with our legal obligations.
3. Sharing Your Information
We do not share your personal information with third parties, except in the following circumstances:
- With your consent.
- To comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.
- To protect our rights.
- With third-party service providers who assist us in operating the App (for example, hosting services, logging services), subject to appropriate confidentiality agreements.
4. Data Security
We take reasonable security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
5. Data Retention
We retain your information for as long as necessary to provide the App and fulfill the purposes outlined in this Privacy Policy, or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the contact information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:
support@expert-ecom.com